related field.
Call Centre Team Leader, Illovo - Johannesburg
Market
ponsible for managing the call centre sales team who process Inbound calls.
Help the team to achieve
years of experience in a similar role
Previous experience managing call centre staff
Call Centre
further expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring information
Must have experience within the Tele-sales environment
Experience & Competencies:
Must have inbound and outbound experience
Good reading abilities as some roles Applying customer service/care principles to all calls
Working with People
Ability to learn information
Minimum 1-year previous call center experience (Preferred)
Excellent listening
*THIS POSITION REQUIRES OUTBOUND CALL CENTRE EXPERIENCE*
Make a familyâs
you have at least 18 months of outbound call centre experience in the Travel or Car Rental Industry, have
Certificate
At least 18 months of outbound call centre experience in the Travel or Car Rental Industry
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OUTBOUND CALL CENTRE EXPERIENCE IS ESSENTIAL
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Working
Strydompark (Randburg) is looking for Outbound Call Centre Agents to join their team You are comfortable importantly, you believe in yourself Join our team to experience exceptional training, mentoring and professional You will be responsible for conducting outbound calls to engage with prospective clients, ask qualifying provided by the company Previous experience in outbound call centre roles or sales environments will
successful candidate will conduct outbound sales calls, present products and services effectively, and Matric Certificate- NQF Level 4 Call Centre/ Retail Sales Experience (Advantageous). South African ID
looking for a Call Centre Supervisor to join their team. Reporting to the Credit and Call Centre Manager, the Call Centre Supervisor, is responsible for the effective management of the Call Centre team whose individuals to become knowledgeable and skilled Call Centre Agents Driving sales and service through partnering operational decision making Monitoring quality of calls to ensure the desired service levels are maintained Degree) – advantage EXPERIENCE AND SKILLS REQUIRED: 3 – 5 Years' Call Centre experience preferably in a leadership
Identify and research potential clients Cold calling potential clients for new business Develop and maintain pipeline Conduct ongoing market research Call centre experience required
successful candidate will conduct outbound sales calls, present products and services effectively, and Matric Certificate- NQF Level 4 Call Centre/ Retail Sales Experience (Advantageous). South African ID
industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and success. Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct Manage debtor engagement escalations. Achieve call centre performance KPIs. Create and implement incentive programs. Build sustainable morale and team. Call Centre Agent Contacting Debtors: Initiate contact with