Department of Health - Call centre management of both Inbound and Outbound Calls - Daily meetings with
Department of Health - Call centre management of both Inbound and Outbound Calls - Daily meetings with
training will be provided. All welcome to apply, Calling Matriculates to broaden their horizons and join industry conferences, networking events, or even cold calling. Utilize effective marketing tools and tactics:
Key Responsibilities: Deliver efficient first-time call resolution while providing an all-round superior Key Responsibilities: Deliver efficient first-time call resolution while providing an all-round superior
Key Responsibilities: Deliver efficient first-time call resolution while providing an all-round superior Key Responsibilities: Deliver efficient first-time call resolution while providing an all-round superior
resolution Answer, transfer and execute switchboard calls correctly in a timeous and professional manner Providing resolution Answer, transfer and execute switchboard calls correctly in a timeous and professional manner Providing
resolution Answer, transfer and execute switchboard calls correctly in a timeous and professional manner Providing resolution Answer, transfer and execute switchboard calls correctly in a timeous and professional manner Providing
Annual Operating Plan Achievement of 100% customer call rate Achieve 90% strike rate Maintain 0.5% stales
Annual Operating Plan Achievement of 100% customer call rate Achieve 90% strike rate Maintain 0.5% stales
the Careers Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications