Qualifications and Experience:
- CCNA, Security+, LPIC 1, MCSE
- Experience with DHCP
Qualifications (Nice-to-Have)
or security-related fields (e.g., CCNA, CompTIA Network+, Security+, etc.)
Linux Desirable Qualifications (Nice-to-Have) CCNA Security LPIC 1 MCSE Essential Experience (Have-to-Have)
Routing and Switching (CCNA) Cisco Certified Network Associate – Security (CCNA-Security) An undergraduate
This is a 3 month contract perfferably suitable for someone who is available immediately. Candidates must have: 5-8 years of relevant managed services experience Must possess essential and operational knowledge in ticketing tools preferably Service Now. Strong client service orientation and passion
The Collaboration Engineer audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to reduction in tickets and optimization of effort. They plan and exec
skills Formal Cisco certification ideal – CCNA/CCNP (Security) ● Formal Cloud certifications ideal – Azure
experience
experience Must have CCNA accreditation Strong networking / firewall/ security knowledge Strong Linux