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Complaints Manager
Freerecruit
Central Johannesburg
Solid track record within a client service/client complaint environment Higher level managerial experience Advanced computer literacy (MS Office) Managing the complaint management and unauthorised transaction dispute dispute teams Prioritising of client complaints Managing of complaints end-to-end Direct communication (telephonic resolving their complaints Creating preventative & proactive methods of resolving complaints Determining system to generate statistics to: Determine why complaints are received & to quantify impact Establish
share this job on whatsappComplaints Investigator Talent Pool
HuntswoodDurban
Respond to and seek to effectively resolve customer complaints that are escalated from other parts of the business business, in line with the company’s complaints procedures considering relevant regulation and legislation relation to the specific complaints Provide information to Team Managers and Complaints Manager to create and engineers etc. to obtain information to investigate a complaint thoroughly Negotiation with dealers and brokers positive outcomes for all parties involved in the complaints process Calculating appropriate reduced return
Ref: 2481 Service Control (client Relation Manager)
Express Employment Professionals Sa Head OfficeFourways
be responsible for handling complaints and ensuring that these complaints are directed to the appropriate relationships with clients and key personnel. Elevate complaints and feedback to the relevant departments. Meet
Control Manager Fourways
Express Employment Professionals Sa Head OfficeFourways
be responsible for handling complaints and ensuring that these complaints are directed to the appropriate relationships with clients and key personnel. Elevate complaints and feedback to the relevant departments. Meet
Factory Administrator
Nkr OutsourcedAlrode
Handling Queries and Complaints: Assist shop personnel with addressing queries and complaints. Collect all documents documents for repair and complaint requests. Forward complaints and repairs for investigation and approval queries and complaints promptly. Collaborate with shop personnel on queries and complaints. Office Management: Experience in handling customer queries and complaints with professionalism and empathy is advantageous
Factory Administrator Alrode
Nkr OutsourcedAlrode
Handling Queries and Complaints: Assist shop personnel with addressing queries and complaints. Collect all documents documents for repair and complaint requests. Forward complaints and repairs for investigation and approval queries and complaints promptly. Collaborate with shop personnel on queries and complaints. Office Management: Experience in handling customer queries and complaints with professionalism and empathy is advantageous
Senior Store Manager - Grassy Park (cape Town)
PedrosGrassy Park
purchasing and orders Dealing with customer complaints and maintaining customer service levels of the management – handling of customer service complaints and ensuring complaints are handled within the required time
Senior Store Manager
PedrosInanda
purchasing and orders Dealing with customer complaints and maintaining customer service levels of the management – handling of customer service complaints and ensuring complaints are handled within the required time
Senior Manager: Regulatory R1 090 909 All-inclusive Package P.a.
Legal Practice CouncilSouth Africa
R1 090 909 all-inclusive package p.a. the National Handling of complaints in accordance with the Council's complaints procedures,); Periodically changes in the complaints management system for reporting to Council; Monitor complaints management system and maintain a risk register in relation to the Complaints management process for submission to Council
Senior Manager Midrand
Legal Practice CouncilSouth Africa
R1 090 909 all-inclusive package p.a. the National Handling of complaints in accordance with the Council's complaints procedures,); Periodically changes in the complaints management system for reporting to Council; Monitor complaints management system and maintain a risk register in relation to the Complaints management process for submission to Council
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