customer satisfaction, and overall efficacy of the contact center. Drive change and optimization objectively functioning, procedures, systems and data of the contact center, which will include daily operations, capacity
deployment and support of Cisco Telephony and Contact Center. Required: CCNP Collaboration certification experience with Cisco Unified Contact Center Express and Cisco Webex Contact Center Experience with traditional
experience in support/contact center roles preferred.
Experience: 3-5 years in Salesforce, 3-5 years Contact Center experience, 5 years in the IT industry/Financial Experience: Must-have skills include experience in contact center technologies using AVAYA, IVR, ACD, Voice biometrics biometrics & dialer, etc.
three (3) years' IT Enterprise experience in Contact Centers is preferred. Consultative selling experience
medical receptionist to work from home in their Contact Center. The shift we need to staff with South African
medical receptionist to work from home in their Contact Center. The shift we need to staff with South African
opportunity to work within a financial sales outbound contact center where you will receive qualified leads, you
opportunity to work within a financial sales outbound contact center where you will receive qualified leads, you
Have But Not Required: ● Experience within the contact center, telecommunications or software sectors