customer satisfaction, and overall efficacy of the contact center.
customer satisfaction, and overall efficacy of the contact center. Drive change and optimization objectively functioning, procedures, systems and data of the contact center, which will include daily operations, capacity
Support for Company Contact Center users. To support End users at the Contact Center and to ensure maximum
three (3) years' IT Enterprise experience in Contact Centers is preferred. Consultative selling experience
bonus
investigation a bonus 5 years in a customer service contact center environment Strong analytical, investigation
medical receptionist to work from home in their Contact Center. The shift we need to staff with South African
medical receptionist to work from home in their Contact Center. The shift we need to staff with South African
You will collaborate with marketing, product, contact center, customer support, BI, BA and other Teams to
Are able to work in a 24/7 operating contact center
Rotational shifts