Lead, coach, and mentor contact centre agents and teams to achieve key performance indicators aligned aligned to company objectives. Manage contact centre agents and teams to meet set KPI targets through performance performance analysis reporting and feedback Analyze call centre data and metrics to identify trends, track performance in a 2IC or team leader role within a large contact centre Excellent interpersonal communication skills
drive a quality improvement culture within the Care Centre Human Resource Management ensuring optimal utilization
Job Title : Call Centre Operations Manager Division : PG Glass Area : Bedfordview Closing Date : 31st services in Southern Africa. Over 110 Fitment Centres are available to replace or repair auto glass, replace glass in homes and buildings. A 24-hour contact centre is available to serve customers and process have the perfect opportunity for you As the Contact Centre Operations Manager, you'll play a pivotal role driving efficiency and excellence within our contact centre operations. Your main objective will be to
Job Title : Call Centre Operations Manager Division : PG Glass Area : Bedfordview Closing Date : 31st services in Southern Africa. Over 110 Fitment Centres are available to replace or repair auto glass, replace glass in homes and buildings. A 24-hour contact centre is available to serve customers and process have the perfect opportunity for you As the Contact Centre Operations Manager, you'll play a pivotal role driving efficiency and excellence within our contact centre operations. Your main objective will be to
Matric • Minimum of 2 years relevant Sales Call Centre experience • Health & Wellness experience would Qualification would be an advantage Work Output • Contact potential customers to facilitate the prospect
performance. Coordination and collection of annual cost centre budgets, including SAP models to calculate budgeted the minimisation of such activities. Coordinate SAP CO month end closure. Revaluation of Finished Goods
performance. Coordination and collection of annual cost centre budgets, including SAP models to calculate budgeted the minimisation of such activities. Coordinate SAP CO month end closure. Revaluation of Finished Goods
improvement. Coordinate and gather annual cost centre budgets, utilizing SAP models to calculate budgeted maintain strong business controls. Coordinate SAP CO month-end closure, ensuring timely and accurate financial
improvement. Coordinate and gather annual cost centre budgets, utilizing SAP models to calculate budgeted maintain strong business controls. Coordinate SAP CO month-end closure, ensuring timely and accurate financial
state-of-the-art facilities and a commitment to patient-centred care. With a comprehensive range of services and suitable roles / positions. We also invite you to contact us to discuss your next career move in Finance