Job Description:
As the Customer Service Manager at Carrol Boyes, you will play a vital experience strategy and deliver unparalleled customer service in an omni-channel environment.
Your
Create and manage customer service processes to achieve specified customer service levels and standards standards.
respond to the customers’ needs with helpful solutions, delivering a high-quality service
Reference: CAW005477-JH-1 Fabric & Fashion Customer Service Representative - Cape Town CBD, Western Cape
primary
responsibility will be to ensure exceptional customer service through effective communication, technical
S/Subs Company needs the skills of an experience CRM agent for the shipping / export division
Matric
3 years exp in the same type of position
Good overall knowledge of shipping / export forwarders
POD"s
Export Documentation
Shipment bookings
Liaise with
Are you passionate about fashion and staying ahead of global trends? Our client is looking for an experienced individual to join their dynamic team as a Fabric and Fashion Specialist!
Qualifications & Experience:
purpose of the job is to offer exceptional customer service by providing detailed product knowledge and excellent customer service. Essential Competencies: Communication skills. Customer service skills. Listening
purpose of the job is to offer exceptional customer service by providing detailed product knowledge and excellent customer service. Essential Competencies: Communication skills. Customer service skills. Listening
for the client
- Providing excellent customer service to the client
- Proposing lifestyle alternatives
Excellent writing skills
- Passionate about Customer Service
- Travel Desk experien
& communication skills Provide excellent customer services Excellent verbal skills in English and Afrikaans