potential customers Identify and resolve customer concerns Communicate deals, new products to customers Develop Develop relationships with customers in order to understand their needs, create solutions, and ensure a existing/new customers Provide technical advice on products Obtain orders from customers, capture orders current customer base Resolve customer complaints Take full accountability for assigned customers Capture transport department Manage customer stock requirements Manage pricing to customers Assist in stock management
potential customers Identify and resolve customer concerns Communicate deals, new products to customers Develop Develop relationships with customers in order to understand their needs, create solutions, and ensure a existing/new customers Provide technical advice on products Obtain orders from customers, capture orders current customer base Resolve customer complaints Take full accountability for assigned customers Capture transport department Manage customer stock requirements Manage pricing to customers Assist in stock management
working on Xero (pref).
Experience working on Xero (pref). High level of customer service skills. Previous experience of producing quotes manage customer enquiries and quotation requests and be responsible for providing excellent customer service service to all customers. Responsible for providing accurate quotations, ensuring that the information given correct and satisfies the customer's needs. Dealing with enquiries and general customer liaison. Processing is completed. Provide product information to customers and the requisition of supplier quotes. Engage
are resolved to meet required service delivery levels and maintain customer satisfaction. To achieve the department to increase revenue through excellent customer service and management of the sales process within the business market share. To ensure that all customer queries and requests are actioned or resolved professional and timely manner by the team to ensure customer satisfaction so that sales targets are achieved procedure to ensure overall accurate billing and customer satisfaction. To ensure effective communication
are resolved to meet required service delivery levels and maintain customer satisfaction. To achieve the department to increase revenue through excellent customer service and management of the sales process within the business market share. To ensure that all customer queries and requests are actioned or resolved professional and timely manner by the team to ensure customer satisfaction so that sales targets are achieved procedure to ensure overall accurate billing and customer satisfaction. To ensure effective communication
and process customer orders accurately and efficiently, ensuring timely delivery and customer satisfaction satisfaction. Customer Communication: Liaise with customers via phone, email, and in-person to address inquiries Quoting and Pricing: Generate price quotes for customers based on their requirements and negotiate pricing team, including preparing sales reports, updating customer databases, and coordinating sales meetings. Documentation: and up-to-date records of sales transactions, customer interactions, and inventory levels. Inventory
greeting members and delivering exceptional customer service assistance.
Key Performance include:
generate demand for the range of products and services within designated accounts, aligning with established business relationships with current and prospective customers to drive new business development
suitable for an ambitious candidate with good customer relations skills. Looking with someone with experience references. Main duties will include stock control, customer service, opening and closing procedures. R 9 – 12