Lead, coach, and mentor contact centre agents and teams to achieve key performance indicators aligned to company objectives. Manage contact centre agents and teams to meet set KPI targets through performance tracking insights for decision-making and strategy development Customer complaint resolution Implement disciplinary procedures glass/ insurance industries 2 years in a 2IC or team leader role within a large contact centre Excellent Excellent interpersonal communication skills and customer service orientated Computer literate in MS Office and
with suppliers and vendors. Should be a good team leader and possess the ability of keeping the employees finances of the store. Evaluating sale reports and customer feedbacks. Planning new implementations and ideas strategies. Setting sales targets for the sales teams and periodically reviewing the same. Overseeing
maintenance of premium solar energy systems. As a leader in renewable energy solutions, they strive to make skilled, and dedicated individuals to join our growing team and help them transform energy consumption across Solar PV Installer to become part of our dynamic team. The ideal candidate will be responsible for installing our solar projects meet the high standards our customers expect and help them transition smoothly to renewable Communicate job status to supervisors and other team members. Attend mandatory training sessions on new
Underwriting Manager to join their expanding underwriting team. The primary purpose of the role is to analyse product manage the personal lines underwriting team to ensure high service levels and excellent turn-around times daily, weekly and or monthly basis in respect of service levels, quality of underwriting, internal processes event of any monthly unpaid premiums, as the Team Leader, ensure that brokers and their respective clients retain business. Develop and maintain excellent customer relationships by building rapport with brokers
Underwriting Manager to join their expanding underwriting team. The primary purpose of the role is to analyse product manage the personal lines underwriting team to ensure high service levels and excellent turn-around times daily, weekly and or monthly basis in respect of service levels, quality of underwriting, internal processes event of any monthly unpaid premiums, as the Team Leader, ensure that brokers and their respective clients retain business. Develop and maintain excellent customer relationships by building rapport with brokers
will play a crucial role in supporting the sales team and ensuring the smooth operation of internal sales and process customer orders accurately and efficiently, ensuring timely delivery and customer satisfaction satisfaction. Customer Communication: Liaise with customers via phone, email, and in-person to address inquiries Quoting and Pricing: Generate price quotes for customers based on their requirements and negotiate pricing support to the sales team, including preparing sales reports, updating customer databases, and coordinating
Dikwena Tsa Molao Security Services seeks a PA Administrator to join their team. Ideally from the Security Compiling time sheets · Filing · Dealing with customer queries when required · Compiling tender documents communication and customer service skills · Must work well under pressure and be a team player. The post
the consumer services industry is looking for a Financial Accountant to join their team. This company footprint right across the African continent and are leaders in the manufacturing and marketing of consumer the chance to work with an influential management team that will help build your career. This role requires
the consumer services industry is looking for a Financial Accountant to join their team. This company footprint right across the African continent and are leaders in the manufacturing and marketing of consumer the chance to work with an influential management team that will help build your career. This role requires
its renowned brands, this industry leader serves a broad customer base, from wholesale to international contributing to the profitability reporting of customers and products. Job Experience and Skills Required: