As a Support Services Coordinate in charge of Support Service, you will play a crucial role in ensuring optimizing various support services to enhance efficiency, productivity and customer satisfaction. Team Leadership: Leadership: Lead and manage a team of support service staff, including, buying, specialists and administrative Process Improvement: Evaluate and streamline support service processes, including internal inquiries, warranty metrics to measure the effectiveness of support services. Resource Management: Allocate resources efficiently
As a Support Services Coordinate in charge of Support Service, you will play a crucial role in ensuring optimizing various support services to enhance efficiency, productivity and customer satisfaction. Team Leadership: Leadership: Lead and manage a team of support service staff, including, buying, specialists and administrative Process Improvement: Evaluate and streamline support service processes, including internal inquiries, warranty metrics to measure the effectiveness of support services. Resource Management: Allocate resources efficiently
compliance. Increase Customer services and implement best practises across all levels. Mentor team members
suppliers. Works with internal and customer quality team to resolve customer complaints. Works with and manages Responsible for ensuring that suppliers meet specific customer requirements (checks implementation of corrective Collaborates and prepares documents in the case of customer and certification audits. Prepares and conducts receipt and storage. Cooperation with internal and customer quality in resolving complaints. Decide on the Valid driver's license and own transport To apply for this role, please forward a detailed copy of your CV
offers quality, cost effective and value-added service. Coach and develop new employees. Introduce and fit for purpose. Design training profiles for all roles identifying both mandatory and non-essential training training for all current employees in line with their roles. Implement the training schedule for all employees dates and further training in line with employee's role and requirements. Map out training plans for new Valid Driver's license and own transport To apply for this role, please forward a detailed copy of your CV
offers quality, cost effective and value-added service. Coach and develop new employees. Introduce and fit for purpose. Design training profiles for all roles identifying both mandatory and non-essential training training for all current employees in line with their roles. Implement the training schedule for all employees dates and further training in line with employee's role and requirements. Map out training plans for new Valid Driver's license and own transport To apply for this role, please forward a detailed copy of your CV
Manage relationships with internal / external customers and staff Identify opportunities for improvements and counsel people to ensure improved performance levels Skills: Effective Communication Financial Management Degree in Commerce or Science or equivalent NQF Level 7 qualification MBA or equivalent (advantage Education
anage relationships with internal / external customers and staff
Skills:
Degree in Commerce or Science or equivalent NQF Level 7 qualification
experienced in working with people at all business levels including cleaning staff, administrative officials equipment, their design and availability of spares and service providers. R14 - R17000pm O/T
performance / budget unit targets of safety, quality and customer delivery performance.