Escalations Agent Jobs in South Africa
- Gauteng (10)
- Kwazulu Natal (5)
- Western Cape (2)
- Eastern Cape (1)
- North West (1)
- Adapt It Ltd (2)
- Armstrong Appointments (2)
- Boffin And Fundi (2)
- Time Personnel (2)
- Careerbox (1)
- North-west University (1)
- Last 7 days (3)
- Last 3 days (1)
Durban
Armstrong Appointments
eThekwini
stakeholders. Mobile applications support queries escalated by agents. Relief Duties Acts as a backup in the absence
share this job on whatsappVirtual Branch Transactional Bank - Ssvbtb
Armstrong AppointmentseThekwini
stakeholders. Mobile applications support queries escalated by agents. Relief Duties Acts as a backup in the absence
Call Centre Supervisor NEW
Cape Town City Centre
Job summary:
We are seeking a motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets, providing coaching and trai
Senior It Technician Mafikeng - Capital City
North-west UniversitySouth Africa
or walk-in, within service level and escalate to responsible agent where applicable by applying the Incident thereof. Monitor progress of escalated tickets to ensure resolution by assigned agent within service level.
Team Leader: Care Operations
Johannesburg
corrective actions -Ensure that escalation management is done by Senior Agent(s). Address limited number of
Team Leader Cape Town
CareerboxCape Town Region
weekly targets are met Respond to escalated customer issues from Agents Continually evaluate agent performance
Assistance Support Manager
Adapt It LtdMidrand
tier support and is the escalation point for support supervisors. Coach agents/technical staff when problem
Support Manager Midrand
Adapt It LtdMidrand
tier support and is the escalation point for support supervisors. Coach agents/technical staff when problem
Supervisor â Corporate Car Rental
Cape Town City Centre
Requirements
- Matric, relevant qualification advantageous
- Valid drivers license compulsory
- Minimum of 2 years supervisory experience managing staff
- Ability to do SHIFT WORK
- Clear CREDIT record on the credit bureau
- Computer literate
Call Centre Agent/call Centre Team Leader Market Related
Boffin And FundiSouth Africa
Boffin & Fundi is a leading provider of engineering solutions. With a strong commitment to innovation, quality, and sustainability, we have established ourselves as a trusted partner in the industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team
Share on Facebook
Share on Twitter
Share on Linkedin