Client satisfaction ratios Consistent focus on First Call Resolution Ensuring work, task quality and integrity
Client satisfaction ratios Consistent focus on First Call Resolution Ensuring work, task quality and integrity
Requirements: Experience not essential, as full training will be provided Excellent communication skills Personal attributes:loyal, determinate, patient, friendly Target driven Must be extremely disciplined. General admin skills The post Call Centre Agents appeared first on freerecruit.co.za .
Call Centre Consultants. The ideal candidates for this positions are: school leavers/students/junior candiates. Your dudies will include but not be limited to: Communicate telephonically with Customers Assist Customers telephonically with queries Requirements: Grade 12/Matriculants/School leavers
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure, Must have a good working track record, Excellent problem solving skills, Excellent communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing –
experience and qualifications Grade 12. 1 Year related experience. Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions Resolve all customer queries efficiently, and within agreed timelines. Maintenance of expert knowledge on spec
all after-hours call outs, must be first responder on-site to all call outs Document & Mailroom Management:
all after-hours call outs, must be first responder on-site to all call outs Document & Mailroom Management: