At The Vineyard Hotel, we're more than just a team. Every staff member plays a crucial role in
Hotel Trainer
Cape Town | On-site
With your excellent understanding of both hotel service Trainer, supporting Oude Werf Hotel, Vineyard Hotel as well as our Head Office in Cape Town is to facilitate on-the-job training to improve service standards, therefore you will be involved in the training material to improve service delivery in all operational areas of the hotel and assessing learners
At The Vineyard Hotel, we're more than just a team. Every staff member plays a crucial role in thereby ensuring maximum room revenue for the Hotel.
As one of the Rooms Division Departments, we expectations through warm, friendly, and personalised service, consistency of product, and care for their well-being We own our actions by being passionate about service, flexible, operating with integrity, and fostering keep abreast of activities/offerings within the Hotel, and attempt to upsell these to guests. Creating
At The Vineyard Hotel, we're more than just a team. Every staff member plays the front entrance, parking cars, check-in and rooming guests, assisting guests during their stay, preparing guests check out and accept final payment for their room accounts, ensuring they have had a pleasant stay you possess extensive product knowledge of our hotel and the city. Outstanding communication skills and we value those who subscribe to our hotel's values, service and leadership ethic.
Closing
At The Vineyard Hotel, we're more than just a team. Every staff member plays a crucial role in and results-orientated leader with a passion for service excellence whilst maintaining standards and meeting to the guidelines set in the employee handbook, hotel policies and procedures, coaching, training, and of your role will be to direct and oversee all hotel operations during the night shift to ensure guest night shift. Acting as manager on duty for the hotel in the absence of Management dealing with complaints
At The Vineyard Hotel, we're more than just a team. Every staff member plays a crucial role in is offloaded and transferred to their respective rooms upon arrival and assist guests with luggage upon professional appearance, product knowledge, or our hotel and city. You need to be able to lift heavy objects
At The Vineyard Hotel, we're more than just a team. Every staff member plays a crucial role in Switchboard Operator with a passion for service excellence whilst maintaining standards and meeting integrity above all. You represent the face of our Hotel, embodying our commitment to excellence in every weekends will ensure that we can together deliver a service that exceeds expectations.
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At The Vineyard Hotel, we're more than just a team. Every staff member plays a crucial role in you willprovide overall revenue control for the Hotel by conducting daily audits to ensure that policies
analysis • Driving continuous improvement in the service provided to customers and sales targets • Coaching team members to provide market leading customer service levels • Support projects and new initiatives across manager who can inspire people to succeed in sales service industry where there is constant change and an handle team and customer emotions in a service industry where service interruption is common.
analysis • Driving continuous improvement in the service provided to customers and sales targets • Coaching team members to provide market leading customer service levels • Support projects and new initiatives across manager who can inspire people to succeed in sales service industry where there is constant change and an handle team and customer emotions in a service industry where service interruption is common.
seek improvement opportunities in IT systems and service delivery. Conduct training sessions to maximize network configurations. Deliver exceptional customer service and go the extra mile to ensure satisfaction. Participate seek improvement opportunities in IT systems and service delivery. Conduct training sessions to maximize network configurations. Deliver exceptional customer service and go the extra mile to ensure satisfaction. Participate