service process by monitoring and resolving open calls and awaiting spares. Repair household appliances support for SMEG customer functions. Train call centre staff on call avoidance and accurate capturing of fault the month of return. Assist resolving regional calls. Deliver continuous efforts to reduce service cost
dates. Appointment setting / diarising for future call backs. Working with the new business team to develop give up easily. A good telephone manner with high call voume experience. Outstanding communication skills
dates. Appointment setting / diarising for future call backs. Working with the new business team to develop give up easily. A good telephone manner with high call voume experience. Outstanding communication skills
manner upon their arrival. Manage all incoming calls and inquiries, providing accurate information and
manner upon their arrival. Manage all incoming calls and inquiries, providing accurate information and
housekeeping, • Assist with breakdowns and after hours call outs / standby, • Ensure operation effectiveness