generate repeat business and referrals. Liaise with customers telephonically and via email regarding, new orders and stock availability. Provide excellent customer service and accurate information regarding the product Processing orders for Account customers and COD customers. Ensuring account customer has sufficient credit available for COD customer prior to placing orders. Processing delivery notes Follow up with customers who haven't environment and the ability to handle stress. Inbound sales experience required Textile experience required
generate repeat business and referrals. Liaise with customers telephonically and via email regarding, new orders and stock availability. Provide excellent customer service and accurate information regarding the product Processing orders for Account customers and COD customers. Ensuring account customer has sufficient credit available for COD customer prior to placing orders. Processing delivery notes Follow up with customers who haven't environment and the ability to handle stress. Inbound sales experience required Textile experience required
and Experience: 1 year experience in a contact centre environment Working experience with voice logging anticipates, and meets the needs and expectations of customers Takes accountability and ensures others are held lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad scenes. Are you with us? ABOUT THE TEAM Our contact centres play a vital role in the success of our business
responsible for operational excellence, encompassing inbound and outbound logistics, inventory management, participation delivering exceptional customer service. This role plays a crucial part in ensuring customer satisfaction and manage day-to-day warehouse operations, including inbound and outbound logistics, order fulfilment, and resource efficient workflow. Customer Service Excellence: Maintain the highest level of customer service by ensuring orders processed accurately, deliveries are on time, and customer inquiries or issues are addressed promptly and
responsible for operational excellence, encompassing inbound and outbound logistics, inventory management, participation delivering exceptional customer service. This role plays a crucial part in ensuring customer satisfaction and manage day-to-day warehouse operations, including inbound and outbound logistics, order fulfilment, and resource efficient workflow. Customer Service Excellence: Maintain the highest level of customer service by ensuring orders processed accurately, deliveries are on time, and customer inquiries or issues are addressed promptly and
make us better. We value our people, putting our customer's first, working fast and smart and doing the right be a part of our customer's lives and we are passionate about inspiring our customers to live their best experiences for our customers. WFM department & HR Analytics we are part on the shared services I HR, we look of all TFG group brands, Distribution centres, Financial Services and the bash team. A Workforce Management staff schedules in line with cost and budgets and customer experience/retail operational requirements. Provides
make us better. We value our people, putting our customer's first, working fast and smart and doing the right be a part of our customer's lives and we are passionate about inspiring our customers to live their best experiences for our customers. WFM department & HR Analytics we are part on the shared services I HR, we look of all TFG group brands, Distribution centres, Financial Services and the bash team. A Workforce Management staff schedules in line with cost and budgets and customer experience/retail operational requirements. Provides
efficient operations to meet our production and customer service goals.
Your primary focus will be on inventory accuracy, and providing exceptional customer service.
Key Responsibilities:
1 adequate stock availability for production and customer orders.
Coordinate with purchasing and production
3. Shipping and Receiving:
Coordinate inbound and outbound shipments, including verifying incoming
4. Customer Service:
Serve as the primary point of contact for customer inquiries and
efficient operations to meet our production and customer service goals. Your primary focus will be on managing inventory accuracy, and providing exceptional customer service. 1. Warehouse Management: Supervise and lead adequate stock availability for production and customer orders. Coordinate with purchasing and production stockouts. 3. Shipping and Receiving: Coordinate inbound and outbound shipments, including verifying incoming transactions. 4. Customer Service: Serve as the primary point of contact for customer inquiries and order
and unpack stock from vehiucles Label and sort inbound and outbound stock Moving stock within the warehouse