seeking Inbound Call Centre Agents for a Contact centre in Johannesburg. Inbound call centre Customer Customer service Grade 12 / Matric 1 - 2 years contact centre experience Excellent communication skills Must
commercially astute Technical Training Centre Manager to manage its technical training centre in Springs, Ekurhuleni drive the implementation of the Technical Training Centre strategy in collaboration with the company’s to ensure that the centre is operating.
The contact centre is responsible for the inbound telephonic servicing of the individual policyholder policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high Services inbound telephone queue and web touchpoint.
Client Contact Centre Administrator. The contact centre is responsible for the inbound telephonic servicing policyholder and brokers with the aim of providing a first call resolution experience, while maintaining Services inbound telephone queue and web touchpoint. Resolve a minimum of 30 telephone calls per day. To strive to have zero lost calls per day. To log all telephone calls received on the policy/claim records option and commencement date is checked before providing information and advice and to ensure the applicable
seeking Inbound Call Centre Agents for a Contact centre in Johannesburg. Inbound call centre Customer Customer service Grade 12 / Matric 1 - 2 years contact centre experience Excellent communication skills Must
Contact Centre Certifications Minimum applicable experience (years): 3 years in Call Centre Management Examining Information Adopting Practical Approaches Providing Insights Establishing Rapport Making Decisions Ensure there is appropriate and continuous team training. Active monitoring and reporting of performance Ensure wrap-up tasks (for example capturing the call outcome and notes) are completed accurately and according to procedure. Ensure agents action inbound sales calls according to procedure. Drive the upsell
Experience in Short Term Insurance / Call Centre. • FAIS Compliance • Call Centre qualification will be advantageous advantageous • Must have training skills • Must be able to supervise 10 Agents Skills: • Excellent verbal Confident, • Excellent skills in Sales The post Call Centre Supervisor appeared first on freerecruit.co.za
Call Centre Consultants. The ideal candidates for this positions are: school leavers/students/junior & Afrikaans Ability to work shifts The post Call Centre Consultants appeared first on freerecruit.co
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison – Administration Salary : R 8000pm The post Call Centre Agents appeared first on freerecruit.co.za .
Requirements: Experience not essential, as full training will be provided Excellent communication skills Personal extremely disciplined. General admin skills The post Call Centre Agents appeared first on freerecruit.co.za .