iManage)
Small IT company is looking for a young, IT enthusiast to join their team. The candidate will be logging all IT related calls and do problem shooting. Therefor needs to be technically strong and customer orientated.
industry has a permanent vacancy available for an IT Support to join their dynamic team. This is an on-premises servers, cyber security, and general end user support.
IT Policies and procedures:
Assistant Support Manager (Opera) will work together with the Support Manager in managing the support, processes involved in the support of the customers' systems through first and second tier support and is the escalation escalation point for support supervisors. Coach agents/technical staff when problem areas are identified training for support staff by scheduling ongoing training programs. • Schedule support staff in a manner manner to ensure uninterrupted support service to our customers. • Also paying attention to the age analysis
Risk Officer - Support Services professional to join our team, supporting clients within the
Assistant Support Manager (Opera) will work together with the Support Manager in managing the support, processes involved in the support of the customers' systems through first and second tier support and is the escalation escalation point for support supervisors. Coach agents/technical staff when problem areas are identified training for support staff by scheduling ongoing training programs. • Schedule support staff in a manner manner to ensure uninterrupted support service to our customers. • Also paying attention to the age analysis
Matric and 3 years Customer Support / Internal Sales experience is essential
Experience in a Medical
into Africa, requires an experienced Customer Support Agent. This position is based in Midrand. Please industry experience. Matric and 3 years Customer Support / Internal Sales experience is essential Experience
Looking for a Business Support Specialist for one of our clients in the IT Sector. Required: At least design Experience in global implementations and /or Support Knowledge and use of IT industry best practices
into Africa, requires an experienced Customer Support Agent. This position is based in Midrand. Please industry experience. Matric and 3 years Customer Support / Internal Sales experience is essential Experience