Skills Requirements
- Basic ITIL and ITSM knowledge
- Proficiency in Confluence
Degree in Information Systems or equivalent
- ITIL and Scrum certifications advantageous
- Minimum
Architect . Required: AWS Certified Solution Architect ITIL certification CISSP TOGAF
complex requirements, and ensuring adherence to ITIL Edition 4 standards. Collaborate with stakeholders streamlining existing solutions - Experience with ITIL Edition 4 and Agile Methodology ADVANTAGEOUS SKILLS
Specialist Certification - SD (advantageous) Certified in ITIL 3 (required) Prince II (advantageous) Certified IT Service Management principles and frameworks (ITIL 3) Knowledge and application of relevant IT best
Information Technology or equivalent experience ITIL certification (advantageous) Any Linux/Ansible/Veritas of IT operations experience Minimum of 6 years of ITIL work experience Minimum of 4 years python/perl/bash Operations and structure teams Functional knowledge ITIL process knowledge and work experience AGILE Project
IT Service Management principles and frameworks (ITIL 3) Knowledge of Project management including methods 3-year IT related degree (advantageous) Certified in ITIL 3 (required) SAP Specialist Certification - CAR
Xen-App, and Netscaler
- Strong understanding of ITIL processes (Incident, Change, and Problem management)
- Familiarity with ITIL processes (Problem, Incident, Change management)
Xen-App, and Netscaler - Strong understanding of ITIL processes (Incident, Change, and Problem management) Windows desktops and server support - Familiarity with ITIL processes (Problem, Incident, Change management)
DevOps Processes and tools.
- Proficiency in ITIL principles and processes, particularly related to
in IT/Business or equivalent experience.
- ITIL Certification is advantageous.
- Experience
processes and technology according to ITIL methodologies ITIL and KCS methodology IIS, SQL, MySQL, HTML