KEY RESPONSIBILITIES: Build, lead, and manage the SRE and IT Telescope Operations Team. Operations and Service management - Work with SKAO, SKA-Low and stakeholders within SKA-Mid to develop and detail Computing and Software operations and service framework, processes and tools required to operate t
SERVICE DESK ENGINEER
The Service Desk Engineer is the first point of contact for clients and vendors, accountable for taking calls, chat
requests or tickets and handling resulting incidents or service requests applying standard operating
procedures, in line with expectations of th
Key Responsibilities:
Reference: PTA000101-SK-1 The Site Reliability Engineering (SRE) Manager, is responsible for building and leading the Site Reliability Engineering team for the telescope. This role will use Site Reliability Engineering and other leading principles to support the planning, monitoring, and controlling