DEPARTMENT PMO POSITION Product Manager / Head of Product LOCATION Umhlanga, Durban POSITION TYPE Permanent REPORTS TO Exco / PMO HOD PURPOSE OF THE JOB The GBS Group provides sales distribution for tens of thousands of policy sales each month. Our product range aimed at the South African market spa
Call Center staff Needed At least one year call centre experience Ability to handle high volume work, Maintain accurate records Operate relevant call centre system Generous basic plus comm and incentives
experience working at a management level within a Call Centre of a large operation 4-5 years experienced in managing campaigns preferably within the outsourced call centre environment Grade 12 or Equivalent Tertiary education years' experience as a Operations Manager in a call centre environment Market Related
InfoSec tools and techniques i.e. O365 Security Centre, Mimecast, Qualys, AV, SIEM's, unstructured data
Requirements : At least 3 years' experience in contact centre operational management and strategic planning with
Requirements : At least 5 years' experience in contact centre operational management and strategic planning with
Requirements : At least 5 years' experience in contact centre operational management and strategic planning with
area of training A good understanding of Contact Centre procedures
area of training A good understanding of Contact Centre procedures