The Technical Servicing Administrator will be responsible for processing all admin for the (KAM) Emergency
/>Process quotations received from the Field Service Engineer
Ensure correct pricing quoted per
with the Technical Supervisor to allocate a Field Service Engineer or forward to the relevant Regional Team
Monthly service planning with the Technical team and sub-distributors
Distribute weekly service/repair schedule
Dealing with Agents, Sub-Distributors
Technical / Servicing Administrator who will manage the administration for the Field Service Engineers liaise directly with customers. The Technical Servicing Administrator will be responsible for processing Quotes: Process quotations received from the Field Service Engineer Ensure correct pricing quoted per modality with the Technical Supervisor to allocate a Field Service Engineer or forward to the relevant Regional Team Team if no response/feedback received Monthly service planning with the Technical team and sub-distributors
their qualifications (degrees/ diplomas) for an in-service training in the various occupations mentioned below: Ms Office) Strong administration skills Client Service orientation Ability to work in and as part of a
Technical / Servicing Administrator who will manage the administration for the Field Service Engineers liaise directly with customers. The Technical Servicing Administrator will be responsible for processing Quotes: Process quotations received from the Field Service Engineer Ensure correct pricing quoted per modality with the Technical Supervisor to allocate a Field Service Engineer or forward to the relevant Regional Team Team if no response/feedback received Monthly service planning with the Technical team and sub-distributors
At APP we provide managed services for end user computing, ICT resourcing, project management and consultation
background/knowledge, to manage the usage of 3 rd party Courier services (including SLA negotiations and management) to (logistics/courier) projects within the business. Customer Services: Interaction with customers to provide distribution distribution solutions by focusing on value added services and new delivery methods. Identify areas of improvement customer's specific requirements for delivery services and include their requirements in company internal culture of continuous improvement for delivery services. Close monitoring of the external customer's (salesforce)
systems' maturity and resilience posture for protecting customer s and Phakamo s digital assets. Key operations from product development to customer service. Keep abreast of new security threats and vulnerabilities their effectiveness. Manage security vendors and service partners, ensuring that they meet all contractual transitions to the Security cloud services such as tenant setup and service configuration, focused on cloud technical support for Phakamo Security services and resolve service-related issues through research and
and join us in our mission to provide superior protection and comfort for all 4x4 enthusiasts. Develop and events to promote the company's products and services Collaborate with other departments to ensure customer needs and market trends Provide excellent customer service and ensure customer loyalty Collaborate with other of meeting or exceeding targets Strong customer service skills Problem-solving abilities Strong communication
and join us in our mission to provide superior protection and comfort for all 4x4 enthusiasts. Develop and events to promote the company's products and services Collaborate with other departments to ensure customer needs and market trends Provide excellent customer service and ensure customer loyalty Collaborate with other of meeting or exceeding targets Strong customer service skills Problem-solving abilities Strong communication