direct phone calls to the appropriate staff members Operate a busy switchboard and screening calls Maintain
direct phone calls to the appropriate staff members Operate a busy switchboard and screening calls Maintain
by the agreed deadline, ensure that all incoming calls are directed to the correct extensions/departments extensions/departments, and assist guests with all outgoing calls.
Part of your role will be to ensure emergency procedures
function of this role is to facilitate on-the-job training to improve service standards, therefore you will
the development of annual training plans, and implementing those training plans in the business. You
facilitate on-the-job training, face-to-face and online.
Developing training material to improve
alerting routines. Knowledge of policies, procedures, training, and compliance requirements. Remote support experience opportunities in IT systems and service delivery. Conduct training sessions to maximize system utilization. Maintain opportunities in IT systems and service delivery. Conduct training sessions to maximize system utilization. Maintain alerting routines. Knowledge of policies, procedures, training, and compliance requirements. Remote support experience
handbook, hotel policies and procedures, coaching, training, and correcting where needed.
Part of your scheduling, assigning nightly work, conducting training, counselling and evaluations, and delivering recognition
alerting routines. Knowledge of policies, procedures, training, and compliance requirements. Remote support experience opportunities in IT systems and service delivery. Conduct training sessions to maximize system utilization. Maintain
events. Manage banquet staff, including scheduling, training, and performance evaluation. Ensure all banquet
events. Manage banquet staff, including scheduling, training, and performance evaluation. Ensure all banquet
days leave per annum. Other company benefits. Training and development opportunities. We offer Medical