We're seeking Call Centre Agents - Johannesburg (Midrand). To sell a range of products to potential customers & Responsibilities • Making professional sales call to customers. • Knowing the product being sold. Handling and overcoming objections from clients. Call Center experience
We're seeking Call Centre Agents - Johannesburg (Midrand). To sell a range of products to potential customers & Responsibilities • Making professional sales call to customers. • Knowing the product being sold. Handling and overcoming objections from clients. Call Center experience
customer service. The engineer answers incoming calls, tracks all information on the Remedy system along REQUIREMENT Pro-actively managing VIP's on the Vodacom campus regarding hardware, software and connectivity accurately into the Remedy System Manage end to end all calls logged and providing updates to keep customers informed VIP's facing challenges and try and resolve on first call. Gathering information through analytical trouble Identify trends by monitoring and analysing incoming calls, problems and support requests. Use the required
processes to drive success in our Cloud Control Center. If you're a proactive problem-solver with a passion
processes to drive success in our Cloud Control Center. If you're a proactive problem-solver with a passion
(3) years' IT Enterprise experience in Contact Centers is preferred. Consultative selling experience is
project requirements while maintaining a user-centered approach. Project Management: Basic project management
vendor information, chart of accounts, and cost centers. Participate in training sessions to enhance proficiency
developing strategies and tactical initiatives centered around optimization and continuous improvement
client is happy with design Administration duties (calling clients, doing bookings, data capturing on in-house in-house system, quotes, invoicing, follow-up calls) All other duties as specified by supervisor Please