trade finance products to identified customers. Re-engineer and roll out customized trade finance products responsibility. Initiate actions to address identified service level issues. Ensure adherence to agreed SLAs within against agreed objectives. Identify development and training needs and create plans to address them. Skills/Competence operations. General awareness of banking products, services, procedures, and exchange control regulations
trade finance products to identified customers. Re-engineer and roll out customized trade finance products responsibility. Initiate actions to address identified service level issues. Ensure adherence to agreed SLAs within against agreed objectives. Identify development and training needs and create plans to address them. Skills/Competence operations. General awareness of banking products, services, procedures, and exchange control regulations
trade finance products to identified customers. Re-engineer and roll out customized trade finance products responsibility. Initiate actions to address identified service level issues. Ensure adherence to agreed SLAs within against agreed objectives. Identify development and training needs and create plans to address them. Skills/Competence operations. General awareness of banking products, services, procedures, and exchange control regulations
trade finance products to identified customers. Re-engineer and roll out customized trade finance products responsibility. Initiate actions to address identified service level issues. Ensure adherence to agreed SLAs within against agreed objectives. Identify development and training needs and create plans to address them. Skills/Competence operations. General awareness of banking products, services, procedures, and exchange control regulations
Your role will encompass fostering a service culture, driving service excellence, and acting as the voice Key Responsibilities: Define and communicate the service framework to ensure alignment and understanding frontline and back-office staff, and providing training and coaching. Act as a brand ambassador and customer years of experience in client engagement or client services, with at least 5 years at a managerial level.
Your role will encompass fostering a service culture, driving service excellence, and acting as the voice Key Responsibilities: Define and communicate the service framework to ensure alignment and understanding frontline and back-office staff, and providing training and coaching. Act as a brand ambassador and customer years of experience in client engagement or client services, with at least 5 years at a managerial level.
Namibian market and revolutionize the way banking services are delivered. Job Summary: As the Head of Channels technology-driven products and services across our entire network and service channels. Your role will involve Responsibilities: Develop and implement products and services across remote touch points such as ATMs, cards Oversee service management of vendors and outsourced operations, ensuring adherence to Service Level Agreements Administration considered advantageous Formal training in Banking Law/Regulation is preferred Minimum
Namibian market and revolutionize the way banking services are delivered. Job Summary: As the Head of Channels technology-driven products and services across our entire network and service channels. Your role will involve Responsibilities: Develop and implement products and services across remote touch points such as ATMs, cards Oversee service management of vendors and outsourced operations, ensuring adherence to Service Level Agreements Administration considered advantageous Formal training in Banking Law/Regulation is preferred Minimum
bank, ensuring efficiency and effectiveness in service delivery, compliance with regulatory requirements Customer Service: Maintain high standards and resolve issues promptly. Team Development: Recruit, train, and
bank, ensuring efficiency and effectiveness in service delivery, compliance with regulatory requirements Customer Service: Maintain high standards and resolve issues promptly. Team Development: Recruit, train, and