you a customer-centric leader passionate about driving exceptional experiences? My client is seeking a role will encompass fostering a service culture, driving service excellence, and acting as the voice of micro-journeys catalogue, along with CX frameworks and SOPs. Drive Voice of Customer (VOC), NPS, CSAT, CRM, and complaints identifying pain points, and driving systematic problem-solving. Drive cross-functional engagement, stakeholder skills, ability to set vision and strategy, and drive implementation. Proficiency in public speaking and
you a customer-centric leader passionate about driving exceptional experiences? My client is seeking a role will encompass fostering a service culture, driving service excellence, and acting as the voice of micro-journeys catalogue, along with CX frameworks and SOPs. Drive Voice of Customer (VOC), NPS, CSAT, CRM, and complaints identifying pain points, and driving systematic problem-solving. Drive cross-functional engagement, stakeholder skills, ability to set vision and strategy, and drive implementation. Proficiency in public speaking and
analytics and business partnering responsibilities to drive growth and accelerate business executions. Prepare quarterly forecasting. Develop financial strategies to drive business growth and accelerate in-market executions