performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be
performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be
experience in MIS/WFM RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment experience in MIS/WFM RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment
experience in MIS/WFM RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment experience in MIS/WFM RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment