Inbound Call Centre For Mtn,cell C, Telcom And Vodacom Jobs in Johannesburg

Call Centre Supervisor (telecommunications) NEW

Johannesburg

 Negotiable

telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with for the performance and output of the Service Centre Consultants to drive operational service delivery for a specific client across 2 different desks (inbound and outbound).

• National Senior Certificate/Grade Equivalent Experience
• 5-8 Years Service Centre Team Leader Experience
• Knowledge of People of Performance evaluation procedures
• Call Centre technical and systems knowledge
• Interlock

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Call Centre Supervisor Johannesburg NEW

 Talentcru

South Africa

telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with Responsible for the performance and output of the Service Centre Consultants to drive operational service delivery for a specific client across 2 different desks (inbound and outbound) Overall focus on team morale and Ensure staff understands and comply with all call centre objectives, performance standards and policies Act. Daily stand-up's with team members to review calls for the previous day (period), share learnings,

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