performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be Experience Competencies RESPONSIBILITIES • Mentoring the team over various processing transactions • Monitoring Technical Queries and assist the team via the necessary tools • Participating in team huddles and providing event-based performance and lead process meetings / calls. In addition to call service levels, customer satisfaction
performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be Experience Competencies RESPONSIBILITIES • Mentoring the team over various processing transactions • Monitoring Technical Queries and assist the team via the necessary tools • Participating in team huddles and providing event-based performance and lead process meetings / calls. In addition to call service levels, customer satisfaction
experienced Product Specialist Lead to join our clients team. The ideal candidate will have a strong passion for technology and be responsible for leading a team of product specialists to drive the development Specialist Lead will work closely with cross-functional teams to identify market trends, conduct competitive analysis resolution of technical queries; and Managing a small team. This requires delegation, review and analysis of time management skills; and Ability to work in a team as well as independently. Benefits: Market Related
experienced Product Specialist Lead to join our clients team. The ideal candidate will have a strong passion for technology and be responsible for leading a team of product specialists to drive the development Specialist Lead will work closely with cross-functional teams to identify market trends, conduct competitive analysis resolution of technical queries; and Managing a small team. This requires delegation, review and analysis of time management skills; and Ability to work in a team as well as independently. Benefits: Market Related
thriving organization into the future. Managing the teams and office administrators Supervising staff in execution Participating in project teams to provide subject matter expertise on team functions, procedures and
orientated Group Financial Analyst to join their team. We are looking for applicants with sound IFRS knowledge (Excel, Word, PowerPoint) Ability to thrive in a team environment as well as independently. Task and performance
Wealth and Investment Manager to join their dynamic team in Cape Town. This is a full-time working from home related processes. Maintain and enhance client and team relationships. Support the director with various able to work on their own as well as in a virtual team. Requirements: Wealth Management or equivalent qualification
Senior Client Service Manager to join their dynamic team in Cape Town. Our client within the Financial and Senior Client Service Manager to join their dynamic team in Cape Town. Only candidates from the financial related processes. Maintain and enhance client and team relationships. Support the director with various able to work on their own as well as in a virtual team. Requirements: Wealth Management or equivalent qualification
Senior Client Service Manager to join their dynamic team in Cape Town. Our client within the Financial and Senior Client Service Manager to join their dynamic team in Cape Town. Only candidates from the financial related processes. Maintain and enhance client and team relationships. Support the director with various able to work on their own as well as in a virtual team. Requirements: Wealth Management or equivalent qualification
management and clients.