escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports process meetings / calls. In addition to call service levels, customer satisfaction and accuracy and QUALIFICATIONS Should have thorough knowledge of end-to-end Service transaction processing • Deal with people in a support functions/departments in India to facilitate service delivery • Ability to work independently with minimal escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports
escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports process meetings / calls. In addition to call service levels, customer satisfaction and accuracy and QUALIFICATIONS Should have thorough knowledge of end-to-end Service transaction processing • Deal with people in a support functions/departments in India to facilitate service delivery • Ability to work independently with minimal escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports
Our client within the Financial and Investment services based in the UK and South Africa is currently advisors with the investment planning processes and services offered to a practice based in the UK and South and efficient professional end-to-end customer services and related processes. Maintain and enhance client financial planning process At least 5 years Financial Services Industry work experience in a senior role Be able levels Responsibilities: Understand products and services offered by the business. Analyse monthly fund
provide a wide range of insurance products and services to individuals and businesses. Our mission is for providing personalized financial planning services to our clients. This includes assessing their
provide a wide range of insurance products and services to individuals and businesses. Our mission is for providing personalized financial planning services to our clients. This includes assessing their
customer satisfaction
The Small and Medium Enterprise (SME) division services a broad range of clients with differing needs
and submit them to SARS (South African Revenue Service). Handle statutory returns, including VAT and PAYE