We are urgently seeking 2x experienced Collections Agents. This is a full-time on-site role located in Stamfordhill, Durban for an Experienced Collection Agent. As a Collection Agent, you will need to be assertive skills. You will be responsible for collecting outstanding debts from clients, establishing payment plans professionalism and customer service Proven experience as a Collection Agent Excellent communication skills, both written
statements Supplier credit note capturing Debt collections Bank capturing and bank reconciliation Customer
Duties & Responsibilities Attend to incoming calls and communicate with clients as needed Attend to office stationery as needed Attend to debtor collections and send out invoices Update debtors excel sheet
forecasts
level. General Administration Credit Control Collections Account Reconciliation Bank Statement Reconciliation Proven experience in debtors / credit control / collections Proven experience in account reconciliation Basic
supports treasury in its entirety, fulfilling cash, debt, and investment needs. A global leader in next-generation
reconciliations and reporting for the accountant. Recover debt from customers with agreed payment terms. Identify
essential including but not limited to: – recons – collections – capturing – 2 years relevant debtors experience
Responsible for monitoring of the credit limits and collection of all outstanding amounts on the assigned debtors efficient and timeous manner to ensure that collections and sales are maximised for a positive financial weekly basis to ensure that all accounts due are collected and that system notes are kept up to date · Ensure
performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be