turn-around time, as well as resolving complex product related queries. As a Call Centre Agent - Service signatures by following the legislative, compliance and product process and procedure guidelines. Use of telephone create a combined centre of excellence. - Adhere to product, legislative and compliance processes, and procedures accountability for personal daily and monthly targets (production, quality and client satisfaction). - Make active interaction with clients, intermediaries, investors, product specialists, operations areas, and other internal
turn-around time, as well as resolving complex product related queries. As a Call Centre Agent - Service signatures by following the legislative, compliance and product process and procedure guidelines. Use of telephone create a combined centre of excellence. - Adhere to product, legislative and compliance processes, and procedures accountability for personal daily and monthly targets (production, quality and client satisfaction). - Make active interaction with clients, intermediaries, investors, product specialists, operations areas, and other internal
with profiling the client with the best suitable product and underwriting criteria; Advising brokers to clients' needs in terms of the correct cover and product; Assisting in implementing solutions for improvement;
with profiling the client with the best suitable product and underwriting criteria; Advising brokers to clients' needs in terms of the correct cover and product; Assisting in implementing solutions for improvement;
Impact Analysis (BIA).
contribute to B-BBEE and Enterprise & Supplier Development work.
internal and external;