the telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract necessary. Ensure staff understands and comply with all call centre objectives, performance standards and policies Act. Daily stand-up's with team members to review calls for the previous day (period), share learnings, process. Review data quality and data completeness of calls and activities performed by the team. Maintain and achieve SLA targets to achieve set benchmarks (e.g. call answer ratio, service level ratio, average hold
the telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract ge of Performance evaluation procedures
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Operations (RISO) Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre quality, during every interaction, showing that we care and that to us investing is personal. Your role resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Operations (RISO) Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre quality, during every interaction, showing that we care and that to us investing is personal. Your role resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing
client in the Mobeni(Durban) area is looking for a customs clerk. Performance Areas Description Manage Import To present accurate SAD500 in accordance to the Customs and Excise Act To complete process from start to knowledgable staff, with a passion for customs, basic Customs Clearing course Performance Areas Description To present accurate SAD500 in accordance to the Customs and Excise Act To complete process from start to knowledgable staff, with a passion for customs, basic Customs Clearing course Performance Areas Description
production facilities. We are an accredited training center with SAIPA and are looking for a candidate to do
product lines to drive efficient client serving and customer centricity.
1. Operations Management:
handling procedures.
prospective customers.
Respect, Accountability, Client-driven, People-centered) and strong Ethics
Respect, Accountability, Client-driven, People-centered) and strong Ethics; • Ability to work under pressure