Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one the highest quality, during every interaction, showing that we care and that to us investing is personal resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing
reporting. Prepare monthly management accounts and cost centre
reports (Actual vs. Budget) and distribute
variances
? Delivery Team expense and cost centre allocation and purchase order approval management
that is experienced in working in a Shared Service Centre on multiple companies. Applicant should be able
that is experienced in working in a Shared Service Centre on multiple companies. Applicant should be able
verify accuracy, specifications and budget cost centre Compare suppliers' invoices with bids/ quotes against
verify accuracy, specifications and budget cost centre Compare suppliers' invoices with bids/ quotes against
business transformation with sustainability at the centre of how we will create growth and value by operating