the telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract necessary. Ensure staff understands and comply with all call centre objectives, performance standards and policies Act. Daily stand-up's with team members to review calls for the previous day (period), share learnings, process. Review data quality and data completeness of calls and activities performed by the team. Maintain and achieve SLA targets to achieve set benchmarks (e.g. call answer ratio, service level ratio, average hold
the telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract Diploma or Equivalent Experience
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Operations (RISO) Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing a primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Operations (RISO) Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing a primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed
and are known throughout the industry for their experience and strong track records. How you'll role In Maintain an internationally recognised customer experience Ongoing servicing of client book Conduct regular qualification 5 years' experience in a financial advisory role Financial planning and sales experience Must be in transferable book of AUM will be beneficial Offshore experience will be beneficial Salary Basic commission (to
What you'll need Matric with at least 5 years, experience as a Personal Assistant, preferably in the financial OR a B-Degree with at least two-or-more years, experience as a Personal Assistant, preferably, but not mandatory Salary Market related (neg based on experience)
What you'll need Matric with at least 5 years, experience as a Personal Assistant, preferably in the financial OR a B-Degree with at least two-or-more years, experience as a Personal Assistant, preferably, but not mandatory Salary Market related (neg based on experience)
Newly qualified Chartered Accountants sought for excellent opportunities within the investment industry, ranging from Analytical to Compliance roles. Strong academic profile and top ratings gained from a Big 4 accounting firm. Keen interest in the investment space required and articles covering Fina
Requirements
Requirements