working capital by ensuring that the achievement of customer collection targets, essential to the profitability to maintain a caring, efficient, knowledgeable, and effective interface with customers at all times, resolve customer queries and maximize cash collection across the board within credit terms to minimize whilst providing a first class service to all our customers. The credit controller must manage overdue accounts order thereby improving cash flow. Attend to all customer queries – internal staff & external clients
change, and achieve the business objectives they care about most. To learn more about us, visit our website Description: Using telephone and email to contact customers to ensure payment of outstanding invoices are are made on time Maintaining contact with customers to ensure invoices are clear for payment Resolving internal requests from customer, copy invoices, reconciliations, copy credit notes. Distribution of customer statements levels Experience in calling customers Ability to handle difficult customers in a calm manner Excellent
quality and efficient professional end-to-end customer services and related processes. Maintain and enhance legislation. This will include the checking of Client Care documents, suitability letters and business submissions submissions for final submission. Updating Client Care documents and business documents to required standards
include you The people who thrive here genuinely care about making a difference, are self-motivated and Literate Excellent Problem-solving skills Empathy and customer understanding Calm under pressure Positive attitude
include you The people who thrive here genuinely care about making a difference, are self-motivated and Literate Excellent Problem-solving skills Empathy and customer understanding Calm under pressure Positive attitude
client service excellence, and are professional and caring in its dealings with all its stakeholders. GENERAL
not limited to: Timely and precise generation of customer billing documents, including invoices, credit point of contact for both internal and external customer inquiries, promptly addressing concerns and escalating issues when necessary Proactively reach out to customers to address overdue payments and outstanding invoices Administrators Conduct reconciliations and settlements for customer transactions, maintaining accurate records of records of collection efforts, communications, and customer contracts to facilitate efficient management of
not limited to: Timely and precise generation of customer billing documents, including invoices, credit point of contact for both internal and external customer inquiries, promptly addressing concerns and escalating issues when necessary Proactively reach out to customers to address overdue payments and outstanding invoices Administrators Conduct reconciliations and settlements for customer transactions, maintaining accurate records of records of collection efforts, communications, and customer contracts to facilitate efficient management of
not limited to: Timely and precise generation of customer billing documents, including invoices, credit point of contact for both internal and external customer inquiries, promptly addressing concerns and escalating issues when necessary Proactively reach out to customers to address overdue payments and outstanding invoices Administrators Conduct reconciliations and settlements for customer transactions, maintaining accurate records of records of collection efforts, communications, and customer contracts to facilitate efficient management of
not limited to: Timely and precise generation of customer billing documents, including invoices, credit point of contact for both internal and external customer inquiries, promptly addressing concerns and escalating issues when necessary Proactively reach out to customers to address overdue payments and outstanding invoices Administrators Conduct reconciliations and settlements for customer transactions, maintaining accurate records of records of collection efforts, communications, and customer contracts to facilitate efficient management of