My client is a direct financial services company. Who are passionate about service excellence, convenience and offering our clients superior value products. Their Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella
My client is a direct financial services company. Who are passionate about service excellence, convenience and offering our clients superior value products. Their Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella
Our client requires the service of a Managing Agent who will be responsible for providing support to
experienced Debt Collections Agents to join their dynamic team. As a Debt Collections Agent, you will be responsible individual and team targets for debt recovery and call quality. Adhering to company policies, procedures
of a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive responsible for the effective management of the call centre (telephonic and online) to ensure loan targets opportunities to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial systems and personal conduct) Monitor calls to ensure that dialogue with customers meets the
experienced Debt Collections Agents to join their dynamic team. As a Debt Collections Agent, you will be responsible individual and team targets for debt recovery and call quality. Adhering to company policies, procedures
advice Sign up a minimum of 5 active lead referral agents Complete weekly reports that reflect leads, quotes (continuous professional development) points Call center agents not preferred unless they have a minimum
advice Sign up a minimum of 5 active lead referral agents Complete weekly reports that reflect leads, quotes (continuous professional development) points Call center agents not preferred unless they have a minimum
Continuously work on the Age Analysis to reduce debtors. Call customers for outstanding debt. Keep record of all managing accounts for handover to the collection agents. Resolving customer queries. Liaising with sales Compiling and filing of customer documents. Taking calls from customers, dealing with queries and complaints
(send to Xflow for approval and provide GL and Cost center allocation to BSC Team Porto). Assist with Vendor expense was incurred – eg, Corporate Traveller, Vodacom etc Responsible for monthly creditor's reconciliation