a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business responsible for the effective management of the call centre (telephonic and online) to ensure loan targets to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial (financial systems and personal conduct) Monitor calls to ensure that dialogue with customers meets the
is currently looking to employ a Team Leader – Call Center. A wonderful career opportunity awaits you Management). Xhosa and English speaking. 3 years call center experience. Team leader experience Responsibilities Performance management and conduct performance reviews. Call evaluations and follow up coaching. QA investigations Daily scorecard – look at talk times, volume of calls, all stats, gaps. Monitor revenue – lower sold plans
is currently looking to employ a Team Leader – Call Center. A wonderful career opportunity awaits you Management). Xhosa and English speaking. 3 years call center experience. Team leader experience Responsibilities Performance management and conduct performance reviews. Call evaluations and follow up coaching. QA investigations Daily scorecard – look at talk times, volume of calls, all stats, gaps. Monitor revenue – lower sold plans
conduct audits on all the Group's Distribution centre's across the country. The role is based at our Head environment Solid experience in retail, wholesale, logistics and the pharmaceutical industry will be advantageous
provide support to the correspondence and walk-in-centre teams as and when required
Completing administrative NEG
Matric/Grade 12
6 months contact centre experience/client services experience
Excellent Ability to deal with complexity of different types of calls and clients
Ability to prioritise and function
MENCO for month-end reports within the leading Logistics and Distribution environment? Do you live in the presence across multiple business within the logistics and distribution space, partnering with companies Accounting SAP advantageous 10 years relevant logistics and distribution experience 9 direct reports CIMA
MANCO for month-end reports) within the leading Logistics and Distribution environment? Do you live in the presence across multiple business within the logistics and distribution space, partnering with companies Accounting SAP advantageous 10 years relevant logistics and distribution experience 9 direct reports CIMA
for a Financial Manager A global leader in the logistics sector is recruiting for a Financial Manager. experience Management experience is essential Logistics industry experience is essential If you are interested
for a Financial Manager A global leader in the logistics sector is recruiting for a Financial Manager. experience Management experience is essential Logistics industry experience is essential If you are interested
working at a Senior management level within a Call Centre of a large operation. 3-5 years' experience in across multiple campaigns within the outsourced call centre environment. 2-3 years' experience in managing