hands on and well organized with a high level of customer interaction and liaison. Leading the team to create create a brilliant experience where our customers feel delighted, surprised and excited, where employees building new customer relationships. Manage day to day operations ( stock, staff, sales, service) and financial
hands on and well organized with a high level of customer interaction and liaison. Leading the team to create create a brilliant experience where our customers feel delighted, surprised and excited, where employees building new customer relationships. Manage day to day operations ( stock, staff, sales, service) and financial
supplier reconciliation Liaising with Suppliers and service providers regarding information required for processing activities in the admin and finance departments Daily customer, client and supplier liaison General admin Minimum
reconciliation
environment. Invoice processing: Process invoices for services provided by vendors. Ensure that invoices are billing transactions, invoices, payments, and customer correspondence. Ensure that all billing documentation with the ability to interact professionally with customers and internal stakeholders. Ability to prioritize
environment. Invoice processing: Process invoices for services provided by vendors. Ensure that invoices are billing transactions, invoices, payments, and customer correspondence. Ensure that all billing documentation with the ability to interact professionally with customers and internal stakeholders. Ability to prioritize
successful candidate will be responsible for managing customer accounts receivable and ensuring timely collection this role. Generate and send out invoices to customers accurately and on time. Follow up on outstanding ensure timely collection of payments. Reconcile customer accounts and resolve any billing discrepancies discrepancies or issues. Maintain accurate records of customer transactions and payments received. Prepare and analyse to monitor overdue accounts. Communicate with customers regarding payment inquiries and overdue balances
processing proof of delivery (POD) documents, managing customer credits, and providing general administrative drivers and customers to resolve any discrepancies in delivery documentation. Manage customer credit accounts Maintain accurate records of credit transactions and customer interactions. Assist with data entry and administrative support to the operations department. Respond to customer inquiries and provide assistance as required. other departments to ensure smooth operations and customer satisfaction. Perform ad-hoc tasks and projects
successful delivery of our solutions according to customer needs.
Monitor and report on the
Assist in upselling or cross-selling services and solutions across the client base.
invoices and ensuring timely payments from our customers. This role requires attention to detail and the information and ensure accuracy of billing data. Review customer contracts and agreements to ensure billing accuracy billing discrepancies or issues. Communicate with customers regarding billing inquiries and payment status