driving service excellence, and acting as the voice of the customer in all decision-making processes catalogue, along with CX frameworks and SOPs. Drive Voice of Customer (VOC), NPS, CSAT, CRM, and complaints
driving service excellence, and acting as the voice of the customer in all decision-making processes catalogue, along with CX frameworks and SOPs. Drive Voice of Customer (VOC), NPS, CSAT, CRM, and complaints
against the agreed strategy through leading the voice of the profession agenda, achievement of operational
against the agreed strategy through leading the voice of the profession agenda, achievement of operational