telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with Responsible for the performance and output of the Service Centre Consultants to drive operational service delivery for a specific client across 2 different desks (inbound and outbound) Overall focus on team morale and Ensure staff understands and comply with all call centre objectives, performance standards and policies Act. Daily stand-up's with team members to review calls for the previous day (period), share learnings,
telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with for the performance and output of the Service Centre Consultants to drive operational service delivery for a specific client across 2 different desks (inbound and outbound).
Monthly reconciliations for company telephone, cell phone accounts, credit card statements, and general
Monthly reconciliations for company telephone, cell phone accounts, credit card statements, and general
Daily reconciliation of Cash Cover, collateral, Call and Margin accounts; Ensuring attention to detail
Daily reconciliation of Cash Cover, collateral, Call and Margin accounts; Ensuring attention to detail
Daily reconciliation of Cash Cover, collateral, Call and Margin accounts
Daily reconciliation of Cash Cover, collateral, Call and Margin accounts Ensuring attention to detail