CLIENT SERVICES CONSULTANT
Perm, Salary CTC up to 288 000-336 000+ Financial Services Company is seeking to employ a Client Service Consultant to telephonically service internal/external anyway to:-
Ensuring an excellent quality of service is given to clients at all times
Online Identifying and proposing solutions to process and service related failures
To supply marketing material 12
6 months contact centre experience/client services experience
Excellent verbal and written
requirements with the objective being revenue growth, customer experience and loyalty.
6 years working
Our client is seeking a dynamic and customer-oriented individual to join our team as an Account Manager client satisfaction, promoting our products and services, and driving business growth.
Responsib
Planners with any administration relating to the servicing of existing and prospective clients, with the
Accuracy of work
o Customer Service Delivery "What is the customer''s experience"
obligations of the Factoring House, regarding customers are met timeously and accurately on a weekly and processes are adapted depending on the nature of the customers profile.
Objectives.
Duties and responsi 20 40 new business cases per month.
the FSP relating to the rendering of financial services; furthermore, the candidate must hold the appropriate
financial services.
Experience: Experience in derivative instruments and financial services is non-negotiable
derivative trading activities within a financial services environment.
Continuing Professional Development:
field of derivative instruments and financial services and hold the required CPD hours.
and reconciliation.
documents.