Call evaluations and follow up coaching. QA investigations and feedback to agents and Manager – including gaps. Monitor revenue – lower sold plans to be investigated. Lead management – check quality and who is
Call evaluations and follow up coaching. QA investigations and feedback to agents and Manager – including gaps. Monitor revenue – lower sold plans to be investigated. Lead management – check quality and who is
foreign invoices Check and investigate foreign currency variance Check and investigate purchase price variances
cash flow forecasts as well as finalization of audited annual financial statements Negotiate favourable smooth execution of internal and external financial audits; with minimal findings Manage and develop team
based on financial statements generated by the Audit and Bookkeeping Departments
intercompany balances Statistical reports Preparing Audit reports and packs Banking for some of their small
intercompany balances Statistical reports Preparing Audit reports and packs Banking for some of their small
debtors.
The role also involves conducting project-cost audits, overseeing employee costing on project sites,
faxes, forms, and documents.