telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with for the performance and output of the Service Centre Consultants to drive operational service delivery Equivalent Experience
telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with Responsible for the performance and output of the Service Centre Consultants to drive operational service delivery Ensure staff understands and comply with all call centre objectives, performance standards and policies Act. Daily stand-up's with team members to review calls for the previous day (period), share learnings, process. Review data quality and data completeness of calls and activities performed by the team. Maintain and
customer service skills to fill the role of Jnr-Snr Call Centre Support. Your core role will entail providing
cutting-edge ISP in Joburg seeks a highly ambitious Call Centre Manager with strong intuition and leadership Applicants must have 2-3 years prior experience as a Call Centre Manager in an ISP environment. While we would
will be responsible for developing and managing mutually beneficial business partner relationships by providing
will be responsible for developing and managing mutually beneficial business partner relationships by providing
Our Client: Our client is a non-profit, mutual medical scheme registered with the Council for
operational reports.
channels. - Provide assistance to the Client Services Centre, offering advice and technical support to clients
channels. - Provide assistance to the Client Services Centre, offering advice and technical support to clients