a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business responsible for the effective management of the call centre (telephonic and online) to ensure loan targets to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial (financial systems and personal conduct) Monitor calls to ensure that dialogue with customers meets the
is currently looking to employ a Team Leader – Call Center. A wonderful career opportunity awaits you Management). Xhosa and English speaking. 3 years call center experience. Team leader experience Responsibilities Performance management and conduct performance reviews. Call evaluations and follow up coaching. QA investigations Daily scorecard – look at talk times, volume of calls, all stats, gaps. Monitor revenue – lower sold plans
is currently looking to employ a Team Leader – Call Center. A wonderful career opportunity awaits you Management). Xhosa and English speaking. 3 years call center experience. Team leader experience Responsibilities Performance management and conduct performance reviews. Call evaluations and follow up coaching. QA investigations Daily scorecard – look at talk times, volume of calls, all stats, gaps. Monitor revenue – lower sold plans
We have a great opportunity with a growing insurer. You must have a minimum of 5 years experience in the insurance sales field, a relevant degree and insurance regulatory exams (RE1 and RE5) to qualify for this opportunity! Apply today!
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a seasoned professional in funeral, credit life, group life, disability, medical insurance, and employee
Monitoring of cash flows from different cost centres to inform better investment strategies. Stakeholder Manage the overall performance of all PPO cost centres, management of risks, and financial reports. Professional DATE: 23 June 2024 Medical Aid, Pension Fund, Group Life, Housing Allowance, Study Benefits, etc
Monitoring of cash flows from different cost centres to inform better investment strategies. Stakeholder Manage the overall performance of all PPO cost centres, management of risks, and financial reports. Professional DATE: 23 June 2024 Medical Aid, Pension Fund, Group Life, Housing Allowance, Study Benefits, etc
provide support to the correspondence and walk-in-centre teams as and when required
Completing administrative NEG
Matric/Grade 12
6 months contact centre experience/client services experience
Excellent Ability to deal with complexity of different types of calls and clients
Ability to prioritise and function
- Proven track record with financial services clientele. - Minimum five years in professional audit, including
Duties/Responsibilities will include: Debtors (80% workload 400 clientele) and Creditors (20%). Must understand inter branch