SONIC Merchants called for installations and training for all low touch All merchants called for installations pack reaching merchant FF will schedule and tech to call same day Processes: Daily Usage of Optimo route Reduce cost to serve Reduce on site callouts by calling customer for repairs before attending When we resolve
that work is executed in accordance with contract (time frame, SLA, Scope, quality, budget, contractors) flow on monthly basis. Determine project costs (part of feasibility study). Execute expenditure approval