tasks, such as managing aftersales & site service records, databases, handling customer complaints administrative support to the department (Spares & Site Services). Monitoring and reporting on key performance recommendations to improve aftersales processes. Assist the Aftersales Manager with the development and to improve the company's aftersales & site services and enhance client satisfaction. Work closely field. ‘Other' engineering, sales, technical assistance, business administration, or a similar field
high standards of technical support and customer service. Respond to incoming calls and emails from clients authorizations in the company database Liaise with service providers, mechanics, and other stakeholders to activities, issues resolved, and outstanding matters Assist in training and mentoring junior staff members
high standards of technical support and customer service. Respond to incoming calls and emails from clients authorizations in the company database Liaise with service providers, mechanics, and other stakeholders to activities, issues resolved, and outstanding matters Assist in training and mentoring junior staff members
machinery Ensuring all operational functionality Assist with day to day electrical and mechanical work
machinery Ensuring all operational functionality Assist with day to day electrical and mechanical work
identifying new opportunities or projects that assist with eliminating waste or cost, streamlining processes
(process mapping and improvement)
documentation of drawings and design revisions Assist in the preparation of engineering and design reports
documentation of drawings and design revisions Assist in the preparation of engineering and design reports