and weekends when required, and be able to attend call outs. Required to use own transport to the mine
delivery of services. Client Interaction: Answer phone calls and emails promptly. Maintain and track client service timely, accurate responses. Coordinate after-hour calls and schedules with technicians. Communicate technician
achievement of the outlined KPI's of the Service Centre. To carry out the gearbox assembly work that includes
medical examination at the Occupational Health Centre and pass a Heat Tolerance Screening test, and such
medical examination at the Occupational Health Centre and pass a Heat Tolerance Screening test, and such
medical examination at the Occupational Health Centre and pass a Heat Tolerance Screening test, and such
customer service promptly and ensure that customer calls/e-mails are attended to timeously.
maintain escalation process for Blitz, A, B, C-Calls as outlined in procedure requirements Maintain and