tasks, such as managing aftersales & site service records, databases, handling customer complaints administrative support to the department (Spares & Site Services). Monitoring and reporting on key performance to improve the company's aftersales & site services and enhance client satisfaction. Work closely aftersales administrators, providing guidance and training to team members, and overseeing the processing project engineering and aftersales or customer services and/or aftersales experience in an OEM engineering
manufacturing/FMCG environment
high standards of technical support and customer service. Respond to incoming calls and emails from clients authorizations in the company database Liaise with service providers, mechanics, and other stakeholders to issues resolved, and outstanding matters Assist in training and mentoring junior staff members Mechanical/Automotive
high standards of technical support and customer service. Respond to incoming calls and emails from clients authorizations in the company database Liaise with service providers, mechanics, and other stakeholders to issues resolved, and outstanding matters Assist in training and mentoring junior staff members Mechanical/Automotive
9001:2015). Familiar with technical know-how of technologies used in industry. A basic understanding of engineering
stakeholders
fault finding experience would be advantageous. Training would be provided MAJOR RESPONSIBILITIES OR ACCOUNTABILITIES
9001:2015). (I) Familiar with technical know-how of technologies used in industry. (J) A basic understanding
is a renowned firm offering expert consulting services in civil, structural, mechanical, and electrical