our high standards of technical support and customer service. Respond to incoming calls and emails from authorizations in the company database Liaise with service providers, mechanics, and other stakeholders to
our high standards of technical support and customer service. Respond to incoming calls and emails from authorizations in the company database Liaise with service providers, mechanics, and other stakeholders to
• Provide technical support to customers for the installation, commissioning, and use of ATESS products technical issues • Respond quickly to on-site service requests and provide support for product transformations Handle customer complaints and promptly complete product fault repairs • Visit key customers regularly their needs and equipment operation, and expand customer relationships • Major in electrical engineering Understanding of power electronics technology and pre-sales/after-sales technical support experience in UPS power
managing aftersales & site service records, databases, handling customer complaints and inquiries, coordinating administrative support to the department (Spares & Site Services). Monitoring and reporting on key performance site services and enhance client satisfaction. Work closely with other departments, such as sales, marketing Engineering or a related field. ‘Other' engineering, sales, technical assistance, business administration, in Engineering and/or Project Management and/or Sales/Business Administration qualification. Requirements:
troubleshooting, performing repairs, maintaining service records, and ensuring adherence to safety standards lawnmowers and garden tools. Troubleshoot and service various power tools, such as drills, saws, and repair records. Assist with sales and provide expert advice to customers on tool and equipment selection various power tool brands and models. Excellent customer service and communication abilities. Valid driver's
standards. Ensure delivery of high-level quality service and on time delivery of press vehicles. Requirements: issues, warranties, service and general repairs. Organisational, customer service, communication, interpersonal actions. Maintain good relationships with customers, ensuring customer complaints are dealt with according vehicles in the department. Conduct Pre-delivery servicing of all new press vehicles. Run-in new press vehicles departments on technical issues. Conduct repairs, services and maintenance activities on all fleet/press
parties • Managing project delivery to ensure customer satisfaction. • Pro actively manage changes in to agreed Service Level Agreements (SLA's) and service delivery standards for all service delivery. Supervise Manage project team. Coaching of staff members. Service Management Execute responsibilities in a manner standards associated with quality service delivery of project management services and consultation provided by aligned to the services framework and consistent with customer agreements. Identify service performance
parties • Managing project delivery to ensure customer satisfaction. • Pro actively manage changes in to agreed Service Level Agreements (SLA's) and service delivery standards for all service delivery. Supervise Manage project team. Coaching of staff members. Service Management Execute responsibilities in a manner standards associated with quality service delivery of project management services and consultation provided by aligned to the services framework and consistent with customer agreements. Identify service performance
and Outlook.
Pietermaritzburg Industry: Forklift (Material Handling Field Service & Workshop) Ref No.: TRG 2107 Salary: Market TECHNICIAN S (with experience in servicing and repair of forklifts with field service and/or workshop exposure Pietermaritzburg. Servicing of material handling equipment and maintaining forklift serviceability to specified according to set procedures by delivering quality service / maintenance. Perform accurate diagnosis / troubleshooting communicate what repairs are needed by advising customer and/or supervisor. Maintains vehicle maintenance